Terms of Service

Welcome to RONG EN LLC! These Terms of Service (“Terms”) govern your access to and use of our website located at https://mentawayen.com/ (the “Site”) and the services we provide (“Services”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.

1. Acceptance of Terms

By accessing this Site, you confirm that you are at least 18 years old or are visiting under the supervision of a parent or guardian. You agree to comply with all applicable laws and regulations regarding your use of the Site.

2. Changes to Terms

RONG EN LLC reserves the right to modify these Terms at any time. We will notify you of changes by posting the new Terms on this page with an updated effective date. Your continued use of the Site following any changes indicates your acceptance of the modified Terms.

3. Account Creation

To use certain features of our Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

4. Product Information and Availability

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or any content on our Site are accurate, complete, reliable, current, or error-free. All products are subject to availability, and we reserve the right to limit quantities and discontinue products without prior notice.

5. Order Processing and Payment

When you place an order through our Site, you are offering to purchase a product subject to these Terms. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the price or product description, or if we suspect fraud. Payment must be received prior to shipping. We accept various payment methods as detailed on our Site.

6. Shipping and Delivery

We aim to process and ship your order as quickly as possible. Delivery times are estimates and may vary based on your location and shipping method. RONG EN LLC is not responsible for delays caused by shipping carriers or for any other reasons beyond our control.

7. Returns and Refunds

If you are not satisfied with your purchase, you may return the item in accordance with our Return Policy. All returns must be initiated within a specified period, and items must be in their original condition. For more details on our return process, please refer to our Return Policy on our Site.

8. Intellectual Property

All content, trademarks, and other intellectual property on the Site are owned by or licensed to RONG EN LLC. You may not use, reproduce, modify, or distribute any of the content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, RONG EN LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our Services. Our total liability for any claims related to RONG EN LLC shall not exceed the amount paid by you, if any, for accessing the Site or purchasing our products.

10. Indemnification

You agree to indemnify and hold harmless RONG EN LLC, its affiliates, directors, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site or your violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the state and federal courts located in Los Angeles County, California.

12. Contact Us

If you have any questions about these Terms or our Services, please contact us:

RONG EN LLC
8500 Burton Way, Apt 512
Los Angeles, CA 90048
Email: [email protected]
Phone: +1 800-829-4933

Thank you for choosing RONG EN LLC. We appreciate your business!