Privacy Policy

At RONG EN LLC, accessible from https://mentawayen.com/, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

We may collect personal information from you when you visit our site, register on the site, place an order, subscribe to our newsletter, or interact with us in other ways. The types of information we may collect include:

  • Personal Identification Information: Name, email address, mailing address, phone number, payment information (such as credit card details), and other necessary information for processing your orders.
  • Non-Personal Identification Information: Browser type, Internet Service Provider (ISP), referring/exit pages, date/time stamp, and clickstream data.

2. How We Use Your Information

RONG EN LLC may use the information we collect for various purposes, including:

  • To process and fulfill your orders.
  • To improve customer service and respond to customer inquiries.
  • To personalize your experience on our website.
  • To send periodic emails regarding your order or other products and services.
  • To conduct market research and analyze usage trends.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal data to outside parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

Our website may use “cookies” and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that help us recognize you and collect information about your preferences and browsing behavior. You can choose to accept or decline cookies through your web browser settings.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your payment information is encrypted using Secure Socket Layer (SSL) technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Third-Party Links

Our website may contain links to third-party sites. We do not control these sites and are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights

Depending on your location, you may have the right to request access to the personal information we hold about you, request corrections to inaccurate information, or request deletion of your personal information. To exercise these rights, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new effective date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices regarding your personal information, please contact us:

RONG EN LLC
8500 Burton Way, Apt 512
Los Angeles, CA 90048
Email: [email protected]
Phone: +1 800-829-4933

Thank you for choosing RONG EN LLC. Your privacy is important to us, and we appreciate your trust in us.